August 23, 2004
New film teaches health professionals the art of disclosing medical errors
A videotape entitled “Discussing Unanticipated Outcomes and Disclosing Medical Errors” was recently completed and made available to hospitals throughout the state.
The video was written and directed by John Banja, an Associate Professor at Emory University’s Center for Ethics, and is one of the products of grant #1U18HS11918-01 that was awarded to the Georgia Hospital Association Research and Education Foundation by the Agency for Healthcare Research and Quality in 2001.
The video consists of two parts. Part One features a panel discussion of three clinical vignettes involving medical error. The panel is comprised of John Banja; Susan Nemchik, a hospital risk manager; and two healthcare attorneys, Temple Sellers and Jack Schroder.
Part Two of the tape presents a host of empathic communication techniques that can be useful to health professionals when they conduct “bad news” conversations.
The video is available for free online viewing at the Center for Ethics' website.
The hope is that health professionals who find themselves in the midst of uncomfortable conversations, such as occur in discussing unanticipated outcomes or medical errors, will be assisted by the tape’s various recommendations and insights.
The suggestions contained in the tape are not meant to serve as legal standards or guidelines, but as recommendations only. The tape is copyrighted by the Georgia Hospital Association.
For more information about the film, contact John Banja.
[ Posted by John Banja at August 23, 2004 11:21 AM |
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